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For Firefox users, there is media bias / propaganda / fact check plugin.
https://addons.mozilla.org/en-US/firefox/addon/media-bias-fact-check/
- Consider including the article’s mediabiasfactcheck.com/ link
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Surely if the person making the order sees 18,000 waters they would think, hold on this doesn’t seem right maybe I should ask the customer if they really want 18,000 waters?
The same applies for the ice cream with bacon on it which was mentioned in the article. I believe a lot of these could be resolved with a bit of common sense.
Does it, though? Unlike the 18,000 waters, if I were working a drive through I wouldn't even blink at an order for bacon ice cream. Heck, I might make a little extra to try it for myself!
Sure, in the most extreme cases it would be obvious to the crew. But simply making mistakes at a higher rate than humans will result in a lot of unhappy customers.
If you think bacon on ice cream is weird enough to cancel an order, I can only imagine you've never worked a customer service job.
Sure, but how do you distill this into a rule a computer can follow? "Suspicious" is not an objectively measurable thing that a program can just check against
Think the easiest way would be to collect order data for at least a good number of months if not a couple years and feed it in and use that as a baseline of what a typical human order looks like, anything that deviates too far from that baseline needs to be handled by a human until someone can validate it as a good order, though I imagine you could get false positives for new menu items unless you set a reasonable instruction for items that have never appeared in the dataset before.
Have you never seen what Americans eat? Bacon Creaminators are excellent.