The race may already be lost, but still.
this post was submitted on 15 Aug 2025
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In the US.
God, I literally was told by my manager at my first job to tell customers, when they got a random survey, that anything less than a 10 is a 0.
Japan does 5 star ratings proper.
That's how you know you're being setup for failure
"If you go a minute without making a mistake then you can go a lifetime without making a mistake."
I don't know why, but that gave me a similar visceral reaction to hearing "if you have time to lean, you have time to clean"
They both come from assholes wuth the same mindset.
"No arms, no cookies."
Had to deal with similar surveys. Rating was 1-10, 8-9 was "just OK", 10 was "your ratings better be here", and anything 7 or lower was a serious issue.
A three-star restaurant on Tabelog is life-changing cuisine. I’m not sure what you’d have to do to earn four, but it’s probably illegal.
That's how our state scores conditions for learning surveys that factor into our school district "report cards." I just flat out tell kids that I proctor for "if you ACTUALLY agree with the statement, choose strongly agree." All other answers are scored as negative.
Germany (does it correctly) too. Although depending on us influence it depends.