this post was submitted on 08 Aug 2025
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From what I’ve seen it’s a lot of incompetence ( Doing it wrong causing constant approvals) or pure laziness (I’m not gunna do your job for you!)
Very rarely nowadays it’ll be from just shit machines. I’ve seen the box ones you are talking about, no scanning, just throw it all in. It’s a great solution.
I prefer the human checkout and it's not for any of those reasons.
For one thing I have a family of 5 and scanning that many groceries at a self checkout is super painful.
Next the grocery store made its money off of the backs of their workers then when it wasn't convenient anymore they fired a bunch of them and replaced them with machines. Now you have 2 humans in the front of the store doing the job of 10. Their only motivation for adding them was money and not convenience based on how it's been implemented. I still have to wait in a huge line that wouldn't be there if they had cashiers and machines together.
I love the idea of them it's just not being implemented in the right way to make it super helpful for the customer.
Completely agree with you, I never buy huge amounts when I shop (single guy), big orders are better with human cashier.
There are also zero places around me where there is only self checkout. Having zero cashiers is terrible. There’s always going to be large orders, elderly or disabled people that might not easily use self checkout.