this post was submitted on 08 Aug 2025
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I really like self checkout, tbh. No need to remove my headphones, and it's nice if you're getting a few items. If I'm getting more than one bags worth of stuff, there's the handheld scanners that you can walk around in the store with, and just put your stuff directly in to the bag you brought with you. Really handy, and quick.
We had those handheld scanner at the store I usually go, but they removed them as the theft rate was supposedly higher.
Can't have nice things..
Ever since I saw that the grocery store near the train station in my city (which is famously one of the worst in the country in terms of crime) had self checkout without even a gate to scan your receipt for a while (they added it now) and has the handheld scanners, I've been assuming that the added theft from either really can't be that bad, or is a result of poor security. Clearly it's worth it for the higher customer throughput for that store, so I kinda doubt it could be that bad especially in safer areas.
I guess the store I went lost more money than what the cost of maintaining these barcode scanners and the system itself was.
In Poland I've only seen the in-store scanners in Kaufland so far, but I love it.