this post was submitted on 31 Jul 2025
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[–] hamsterkill@lemmy.sdf.org 11 points 3 days ago

High likelihood this just some AI bot with no oversight fucking up than something malicious. Outlook.com's support system is atrocious and devoid of humans at this point unless you're an enterprise.

I tried to go through their support to tell them their junk filter was fucking up (bank alerts being marked as junk with no way to override) and got nowhere after like two months. Had to change the email I use for banking.