this post was submitted on 17 Mar 2025
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[–] sugar_in_your_tea@sh.itjust.works 10 points 1 day ago (1 children)

That's horrendous.

My company supports businesses where any issue that prevents them from completing a task could cost them millions if their operations need to stop. We get super vague bug reports, yet we usually turn around a fix in a day or two.

I just don't understand how a company could be so blasé about a clear bug report that they're willing to go back and forth like that.

[–] thann@lemmy.dbzer0.com 10 points 1 day ago* (last edited 1 day ago)

"vendor lockin"
once a company has you by the balls, they will fire everyone competent and hire interns for maintence and support