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Microsoft wouldn't look at a bug report without a video. Researcher maliciously complied.
(go.theregister.com)
This is a most excellent place for technology news and articles.
That's horrendous.
My company supports businesses where any issue that prevents them from completing a task could cost them millions if their operations need to stop. We get super vague bug reports, yet we usually turn around a fix in a day or two.
I just don't understand how a company could be so blasé about a clear bug report that they're willing to go back and forth like that.
"vendor lockin"
once a company has you by the balls, they will fire everyone competent and hire interns for maintence and support