this post was submitted on 13 Mar 2025
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Oh, I definitely wouldn't say that "no contact" should be the only option. I think McD's has taken it a bit too far; you still can order from a person at a register, but it's pretty much an afterthought now.
But I do think that having those no contact options available for whoever wants to use them, for whatever reason, is a positive thing. If I'm having a particularly bad bout of social anxiety, just sitting at a table and eating my cheeseburger "like a normal person" can be very grounding, but it might not be something I'm able to do if I have to talk to a person to place my order.