I worked in government contracting (and government, for that matter) for years and that blows my mind. I can't remember the details, but if you even had a bad reviews, much less being found noncompliant, it could disqualify you entirely from some contract vehicles for a matter of years. Wild that there's some agency that somehow lets people get away with fraud.
Also, if that cost the government money, there's a chance you could report that after the fact and make some money.
Obviously the Internet plays a big role in this as people have said, but it's worth mentioning this was also the era where tv stopped sucking (from reality tv awfulness to a bunch of absolute banger dramas), AND where Netflix and then other streaming services became available. So there are huge competition effects.
I've also never bought fully into the "reading good TV bad" mindset. Leisure is leisure, especially if the article's raised point is "identifying with literary characters". That certainly happens in other forms of media. Even if it's reading to learn, I watch a LOT of YouTube these days, and probably 75% of what I watch is how to and instructional. Also let's not forget with each new form of leisure: "fast-paced music" (classical), books for the masses, magazines, tv, jazz, rock and roll, DnD, the internet, VR etc....there was always someone saying the new stuff will rot your brain while they pine for something that was maligned when it was new.