this post was submitted on 15 Nov 2025

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United argues 'window seat' does not mean 'seat with a window' (aerospaceglobalnews.com)

submitted 1 day ago by bytesonbike@discuss.online to c/nottheonion@lemmy.world

184 comments fedilink hide all child comments

In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.

Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.

As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.

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[–] IphtashuFitz@lemmy.world 11 points 1 day ago (3 children)

Change the naming from “window seat” to “bulkhead seat”…

[–] roguetrick@lemmy.world 7 points 1 day ago

Fuselage.

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[–] Sam_Bass@lemmy.world 10 points 1 day ago (1 children)

Ought to call them skin seats since they're next to the planes skin

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[–] Diddlydee@feddit.uk 8 points 1 day ago

What's beside the aisle seats? Could it perchance be aisle on every single one? Hmm.

[–] user224@lemmy.sdf.org 8 points 1 day ago* (last edited 1 day ago)

ZSSK seems to think the same:

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No indication there's no windows (same for the single seat at the end) during selection. In the cart it even mentions the window. You just... gotta know the train already.
The image is stolen from this video, I don't have one: https://www.youtube.com/watch?v=OGXdAn54eAc

Hey, I also bought a ticket where the description said "seat next to the table", and there was none, though to be fair the diagram did not show it, just howering the mouse above the seat did. Also 1st class in that case.

[–] reksas@sopuli.xyz 8 points 1 day ago (2 children)

why do people even use this company? I dont think i have ever read anything positive about it.

[–] DigitalAudio@sopuli.xyz 7 points 1 day ago

They break guitars, for one. That's literally their company policy.

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[–] roguetrick@lemmy.world 8 points 1 day ago

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[–] kambusha@sh.itjust.works 8 points 1 day ago

Window seat?? No no, we said widow seat.

[–] DarrinBrunner@lemmy.world 6 points 1 day ago

Update from four days ago:

United Airlines Moves to Dismiss Lawsuit Over 'Windowless Window Seats' Pricing

[–] FunkFactory@lemmy.world 5 points 1 day ago (3 children)

In any case if you're on a flight longer than a couple hours you're not allowed to open them anyway, they make you keep em shut so people can nap 🙈 But it's fun to look out for the takeoff and landing. But the planes that tint the windows are the best.

[–] Drusas@fedia.io 10 points 1 day ago (2 children)

What? No they don't.

[–] ayyy@sh.itjust.works 5 points 1 day ago

It really depends on the airline and the time of day at the destination.

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[–] gmtom@lemmy.world 6 points 1 day ago

Nah you're still allowed to open them to smoke

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