All these companies are gonna backtrack so hard on this AI fucking around when the find out part kicks in. And fuck them.
this post was submitted on 13 Jul 2025
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Can’t wait for the next incident where a chatbot gives out wrong info and they get taken to court like the Air Canada case.
I want to believe this so bad, but they have a death grip on AI. They're too heavily invested.
I don't foresee a massive rehiring spree, I see them slowly giving up only the minimal amount of ground while still clinging tot he AI products they overly invested in. It's gonna be brutal ☹️
I abandoned Rogers years ago after they billed me for a service that they then told me wasn't available, and denied me a refund. It took a total of 7 hours on the phone to their customer service and eventually losing my temper so badly I was yelling before they made any effort to sort it out. Since then they've been sending reps to the door who all assure me their customer service is totally transformed and much better than before. I always told them I doubted it and would never return to Rogers. Seems my instincts were right.
Ya totally, maybe give Shaw a try. Oh wait. /s
Don't be dumb, shaw is owned by Rogers. Try Fido. /s
I had issues with rogers doing the same harassment to me. I told them if I got 1 more phone call or 1 more piece of mail addressed to me I was going to charge them with harassment. There has never been a call since, and for 6 months i received no mail from them, then in month 7 I guess they assumed I had moved by then as the normal junk with Resident started again.
Rogers recently purchased our local wired cable/internet provider. Service has shit the bed as expected. Signal drops regularly where it was very consistent before. Cell service has also deteriorated to the point that I can see the cell tower from my house but have no signal now.
We were happy with our little provider now we have to find another. Luckily there are a few left serving our rural community.
Fuck the telcos and the government's that consistently keep them safe from competition.
I want to see Telus, Rogers, Bell and Videotron Merge. Then get nationalized into the public provider they were always supposed to be.
Wait Vidéotron if doing fine . There expensive but have actual customer service.
Companies will absolutely ignore advance examples like Klarna in the minuscule possibility that things will work for them where it has always previously failed, and that they will profit massively from it.
Klarna got lucky in that they backed out just in the nick of time. Other companies will not, and either collapse from leaving users or a failure to hire back staff quickly enough.
Running a successful restaurant is very difficult. It takes a lot of skills. Competition is brutal.
Running a successful hotel is difficult. It takes a lot of skills. Competition is brutal.
Running a business like TD, RBC or Rogers is actually easy. 3/4 big companies share the banking market and the telecom markets. They pretend to compete but there is so few of them that their CEOs can meet regularly in private to coordinate. Meanwhile, their customers don't have any alternative and are trapped.
This is why Banks and Telecom companies should pay a lot more taxes.