Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

I am still trying a few things, but I am not very optimistic that I can get access.

The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

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[–] khaliso@lemmy.world 7 points 2 days ago

Thanks for the heads up! My Main account is in slrpnk, so I'll set a reminder in an month to switch back. :)

[–] match@pawb.social 7 points 2 days ago

Ty for the update! slrpnk is my favorite instance that isn't my home instance

[–] khaleer@sopuli.xyz 7 points 3 days ago* (last edited 3 days ago)

It looks like there is no enough solar power for solarpunk!

~~no need to show me where doors are, I will find them by myself~~

anyway, good luck with that!

[–] tenchiken@lemmy.dbzer0.com 6 points 3 days ago

Sending positive vibes, and passing offer of technical assistance once you get access again.

Hopefully it's an easy fix once you get into things again.

[–] PM_ME_VINTAGE_30S@lemmy.sdf.org 4 points 2 days ago

That sucks. Thank you for your time and running the instance. Gonna miss you all like hell while you're gone. 😞

[–] LeighWeighTacoma@lemmy.world 4 points 20 hours ago

I appreciate the update was thoroughly confused

[–] originalucifer@moist.catsweat.com 4 points 3 days ago

people hate the big cloud solutions, but this is the kind of thing their HA infrastructure prevents against... hardware failures

i dont enjoy using (or paying for) aws, but i will never have a firewall or disk failure.

[–] viral.vegabond@piefed.social 3 points 3 days ago

You guys have always been excellent. As others have stated, no need to worry.

I'll be giving piefed some love in the meantime 👍

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