This is the only error message I need
this post was submitted on 14 Mar 2025
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Mildly Infuriating
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This is a rant about how so many apps on many different platforms (TVs, mobile devices, computers, etc...) have decided to not actually show detailed errors any more. Instead, we get something along the lines of:
Oops, somehting went wrong. Please try again later
.... and then, well, we get to figure out what just happened and what in the world we need to do about it. And good luck with that, since you have no idea what just failed.
Why software developers?!? Why have you forsaken us?
EDIT 24 hours later: I feel like I need to clarify a few things:
I've worked for 8 software companies over 30+ years. I know why putting a DB error into the message users see is a bad idea. I know that makes me uncommon, but I still want more info from these messages.
You all are answering as if there are only two ways this can work: (a) what we have now (which is useless), and (b) a detailed error listing showing a full stack trace. I think the developers could meet me half-way.
What I want is either (a) "Something went wrong on the server, you can't fix it, but we will" or (b) "Something on your end didn't work. Check your network or restart the app or do something differently and then try the same thing again". And if they're blocking me because I'm using a VPN, fucking say so (but that's a whole separate thing...)
Some apps do provide enough info so I have a clue what I should do next, and I appreciate the effort they put into helping me. I think what I am really ranting about is I want more developers to take the time to do this instead of reporting all errors with "Oops, try again". (If the error is in their server, why should I try again?) Give me a hint as to the problem, so I have something to go on.
Cheers y'all. Still love you my techy brothers and sisters.
Ok, I'll replace my error pages with a redirect to that
Look, the majority of the software is on the server end. Even if they gave you a full stack trace, and you understood it, you wouldn’t be able to do anything about it. You want them to give you a way to send in a merge request? I’m sure that would be received here as Google exploiting you for free.
"Majority of software" source your claim.
If you use your computer as a bootloader for Google chrome, maybe. Local software and SASS both benefit from error messages because you cannot assume every error you can do nothing about.
An error about parsing my password and a stack trace? I can possibly deduce to limit the length, remove special characters, or add special characters and try again.
"Something went wrong." is lazy and nontransparent.
Just 25 years experience developing websites and apps. Websites are thin clients. Every line of JS that executes in your browser is generated by more server side code, and that’s not even to speak of the middle tier and back end. So yeah. A majority of software is not on the client. Unless you’re doing it incredibly wrong.
EDIT: oh wait, are you counting the Windows OS, etc? I’m counting code controlled by YouTube which they would even be able to detect an error for.
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If it doesn't tell you what error it is, isn't an error message, it's just a message that says that something went wrong. Even a calculator has proper error messages that show you actual information about what is wrong