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New survey suggests the vast majority of iPhone and Samsung Galaxy users find AI useless – and I’m not surprised (www.techradar.com)

submitted 1 week ago by ForgottenFlux@lemmy.world to c/technology@lemmy.world

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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

(page 5) 37 comments

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[–] danc4498@lemmy.world 1 points 1 week ago (1 children)

I was excited to see what it could do on my iPhones but so far I have not liked anything. The notification summaries are useless, for instance.

I do wonder if AI is being used in the background in ways I don’t see, but I doubt it.

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[–] TheDrunkard@lemmy.world 1 points 1 week ago (1 children)

Outside of some education and medical scenarios, I have yet to hear of any truly useful AI.

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[–] Jakeroxs@sh.itjust.works 1 points 1 week ago

The only AI thing I use on my Fold is the photo cropping, definitely nifty to just pull out a subject, it's not perfect ofc but way easier then manually trying to cut it out lol.

[–] Tungsten5@lemm.ee 0 points 1 week ago

I like the idea of generating emojis with Ai on phones. All other use cases that apple has presented seem useless to me. I was really hoping it would be something, anything, but it was just underwhelming. And then apple didnt even have it ready for the iphone 16 at launch but said the phone was built for apple intelligence..? Seems kinda rushed and half baked to me. I also like using copilot is vscode. Its proven to be pretty good at helping me debug

[–] RaptorBenn@lemmy.world -3 points 1 week ago (8 children)

It would have to have a 'use' to qualify as anything else. It takes longer to ask it to do anything than it does to just do it yourself. Plus they want you to call it up by their retard brand name, 'hey, gemini' or 'okay, google' is cringey AF.

I cant wait until you get dumb siri for free but it only tells time and the paid version cost 25 a month but it also sets alarms.

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