this post was submitted on 14 May 2025
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[–] hamFoilHat@lemmy.world 5 points 11 hours ago (1 children)

Glad people care this time, pure VPN did exactly the same thing except without the buyout. 5 years into a lifetime plan they said, "sorry, your account is closed". They were offering 5 year plans for less when I got the lifetime one. They didn't care and told me to complain to slashDot because that's where I bought it.

[–] schwim@lemm.ee 4 points 10 hours ago

Pure did the same to me. They'd rather lose lifetime subs and save the traffic than foster customer loyalty. They didn't expect any of us to pay for a recurring subscription after doing what they did.