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VPN firm says it didn't know customers had lifetime subscriptions, cancels them (arstechnica.com)

submitted 1 week ago by rssbot@lemmy.bestiver.se to c/hackernews@lemmy.bestiver.se

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[–] 0_o7@lemmy.dbzer0.com 1 points 1 week ago

The stacksocial deal is still online and appears on the second page with a google search (for me at least) with keyword "vpnsecure".

https://www.stacksocial.com/sales/vpn-secure-online-privacy-subscriptions

There's no way they didn't perform a single search for the company name and go through a few pages.

They also say they didn't inherit the user payment contracts but refute themselves saying they continued providing service to users for 2 years. How do they continue user accounts when they didn't inherit those contracts? Shouldn't they have started with a new user db right away?

Seems to me they knew, and wanted to drop the baggage with little backlash, which didn't turn out as well as they thought.