this post was submitted on 08 Mar 2025
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As a general rule I avoid any and all self checkout lanes. You want me to come into your building, find what I'm looking for, cart it around, check myself out, bring it to the car, and in some cases being the cart back inside.
Should I be unloading the delivery trucks and putting it on the shelves for you too? How many fewer employees can you go for?
But this is literally how supermarkets provided cheaper prices than the local shops we all used to have. Customers swallow the external costs of last-mile transportation by driving to the business's warehouse. They swallow the costs of service staff by serving themselves. You're just describing their whole business model which, let's not forget, we as a nation gleefully latched onto when it became available, forcing local grocers to close.
Interesting. I avoid normal checkouts because self checkouts are so much more convenient and faster for me. I never use carts so maybe that's the difference
Same here, why would I do it myself when they have staff to do it for me? Should I cook my own steak at the restaurant as well?
Also, it would decrease staff and still won’t lower the prices so fuck em
Since when did Tesco's - or any supermarket for that matter - bring stuff out to your car?
Err they do if you order online for collection - their staff pick your order and bring it out to you. You just park in a bay, check in and someone brings your shit.
Granted they, generally, don't carry your shit from the checkout to your car if you do the shopping...
Way back when full serve gasoline was a thing, and I can currently go to at least one of the big hardware shops here and get a hand loading if it's a lot of stuff or particularly large items. Airlines used to serve steak and flying was treated as a more formal affair.
The overarching point is that as thing go on shops and services have continued this trend of getting more transactional in their handling. There's much more of a 'give me your money and GTFO' than it was. This come a lot from the dominance of places like Walmart killing off competition so you're left with a 'where else can you go' situation.