this post was submitted on 16 Dec 2025
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Folks - I need help.

I bought the UDR7 router during the Black Friday sale just to see what the hype was about and since then I’ve already placed multiple orders for hundreds of dollars of equipment. As we speak I have a cart full of over a thousand dollars more equipment that I’m on the cusp of submitting and and there is no end in sight.

If there is anyone out there who can talk me out of this rabbit hole I fear this may be the last chance for salvation

My name is ccunning and I’m a Unifi-holic…

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[–] CameronDev@programming.dev 2 points 1 day ago (1 children)

Get ready to see lots of this in your future:

collapsed inline media

No explanation, the connection is fine, the cloudkey is fine, the camera is fine, it just randomly decides to drop quality permanently.

[–] ccunning@lemmy.world 1 points 1 day ago (3 children)

Is this a common issue folks have with Protect? I haven’t seen it talked about so far.

TBH, for me, Protect has been so much better than the other NVR solutions I’ve tried it has been a big driving force behind the appeal for me.

[–] phucyall@lemmy.ca 3 points 1 day ago (1 children)

I’ve tried a lot of self-hosted NVR solutions as well as Synology Surveillance Station and Unifi Protect.

Granted I only tried with third party cameras and never Unifi cameras, but I was not a big fan of Protect, even with latest updates. Performance was just so sluggish for live view to come up or even scrubbing the recording. Support for third party cameras is also extremely limited, only supporting ONVIF and ignoring any events camera provides.

Synology has been rock solid, but very $$$ for camera licenses.

Scrypted to get cameras into HKSV is pretty great. Frigate is awesome at “AI” detection and classification, but needs a GPU or TPU accelerator.

Most recently I decided to save myself some headaches and got Aqara G5 Pro cameras. Native HomeKit Secure Video, ability to save video to NAS just as video files for long term storage, free 24HR continuous recording to Aqara cloud, ONVIF and RTSP feeds so the cameras can integrate with Protect or any other NVR.

[–] ccunning@lemmy.world 2 points 1 day ago* (last edited 19 hours ago)

I will admit I gave Protect an unfair advantage as it’s the only fully first party solution I tried (unless you count Apple HomeKit Secure Video?)

Protect with 3rd party cameras is indeed lacking. But it works like magic with first party cameras.

The only other solution I’ve tried was QNAP QVR Pro with third party cameras and it was awful

Sounds like you’re having better luck with HKSV than I did. For me that is where I started and quickly bailed on it despite the unlimited cloud storage. It just did a terrible job at recording video. It would always end the recording with the detected subject still in the frame. It was incredibly frustrating.

[–] CameronDev@programming.dev 3 points 23 hours ago* (last edited 23 hours ago) (1 children)

I've seen a few posts on reddit while trying to solve it, but no idea how widespread the issue is. There certainly isnt a solution that I've found yet.

Other than this issue, I agree, protect is quite good, but there isnt much point having nice 4k cameras if they dont work correctly...

Oh, also, had 2 cloudkeys develop disk problems within weeks of owning them, so that was very annoying. 3rd one is going strong though.

[–] ccunning@lemmy.world 2 points 23 hours ago (1 children)

How was support experience wrt replacing the bad cloudkeys?

[–] CameronDev@programming.dev 1 points 18 hours ago

Went through the local PC shop, so not too bad, but still frustrating.

[–] worhui@lemmy.world 1 points 23 hours ago

I’m currently have a problem getting protect to work properly on android devices. Works perfect on my iPhone not so much on the old android tablet I wanted to use as a screen or a modern android phone