this post was submitted on 07 Dec 2025
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[โ€“] realitaetsverlust@piefed.zip 19 points 18 hours ago (1 children)

Steam has had this power for ages tho and never abused it to the disadvantage of customers.

Supporting companies that don't shit on consumers is equally important as boycotting companies that do.

[โ€“] pulsewidth@lemmy.world 5 points 10 hours ago

Hmmm. Everyone takes Steam refunds for granted now. But until late 2015 they refused to do refunds for any kind of game purchase, even if the game was literally unplayable by buyers - until they were dragged through the courts by the ACCC and fined, with similar legal demands happening from the EU around the same time.

Dunno if I'd call that, "never abused their power to the disadvantage of customers".

https://www.rockpapershotgun.com/australia-fines-valve-over-steam-refunds