Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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I set up Plex on my mum's TV and she can just push play. The UI is intuitive (read: familiar) to her.
Jellyfin has a reputation for giving users more control and customizability, but the other side of that coin is that it's more "fiddly".
My users don't want to fiddle.
That's the opposite of my experience. Jellyfin just works and immediately exposes the content we're looking for, plex tries overloading you with bullshit and burying your actual content
Come on, I love libre software as much as the next Lemming, but the Plex TV and mobile app is leagues ahead in terms of usability over jellyfin.
I still prefer jellyfin for many other reasons, but in terms of UX and UI for the average person it's an easy win for Plex
You must be having a wildly different experience than me then, because I don't even understand how you can make that claim