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United argues 'window seat' does not mean 'seat with a window' (aerospaceglobalnews.com)

submitted 2 days ago by bytesonbike@discuss.online to c/nottheonion@lemmy.world

190 comments fedilink hide all child comments

In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.

Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.

As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.

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[+] 13igTyme@piefed.social -6 points 2 days ago (1 children)

You just confirmed there is a preferred economy and economy. I just booked economy flights for my wife and all the seats were the same for the row, There was then an up charge if she switched to preferred economy.

I regularly fly and I can book the preferred economy at no charge and if I upgrade to economy plus there is a single charge regardless of seat in a single row. The only times that is different is for exit row seats. Those are classes as preferred economy but more than the other preferred economy. Last year when I had gold status I could book economy plus at no charge and it was the same regardless of seat.

I literally just fucking looked at my wife's economy tickets for a flight she has in two weeks and it's the same regardless of seat in a row. In fact all the rows are the same as long as they say economy.

Arguing with me on something I am 100% fucking right about and can fucking check is the stupidest thing I've seen on this fucking website. Do I need to take a bunch of screenshots for you fuck heads to understand something you know nothing about?

[–] XeroxCool@lemmy.world 1 points 2 days ago* (last edited 2 days ago) (1 children)

That's why I gave you row 55 pricing. It's 2nd from the back, the rearmost row with all 9 seats available at the time of looking. I don't know why you're so confident there's no window upcharge when you can clearly verify for yourself that there is, in fact, a way to get it to show you different pricing. Somehow, you're convinced picking true basic class is not valid because it's so poor.

That's a funny edit you added to the parent comment. In your very first comment, you asked "We're [sic] are people paying extra for a window seat?" and then two different people showed you. Amazing.

[–] 13igTyme@piefed.social 0 points 2 days ago

Picking basic class isn't poor, it's just has limitations like only 1 item and, get this, NOT PICKING YOUR SEAT FOR FREE. Economy tickets are usually just a little more than the basic economy and if you don't care about the seat, great. But if you are going to pick your seat, why are you getting a ticket that costs more to pick the seat, when a economy ticket lets you pick the seat and is cheaper than the combined price of basic + seat charge + checked item.