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GOG (xcancel): "we want to stress that when you trust players, they give you every reason to keep trusting them: only 0.03% of our active users in October abused our Refund Policy." (xcancel.com)

submitted 13 hours ago by alessandro@lemmy.ca to c/pcgaming@lemmy.ca

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[–] RedSnt@feddit.dk 18 points 10 hours ago

6 years ago when Outer Worlds released, I paid for one month of Game Pass, then cancelled it after 2 or 3 weeks or so when I had finished the game and got my money back. It was just a trial, like $2 or so, and it wasn't like I was buying the game, it just so happened that when I clicked cancel it asked me why I was cancelling, and when I clicked "financial reasons" they gave me the option to refund. So I don't feel like it was abusing the service, I genuinely only wanted to pay for that one month anyway.

But abusing GOG? That's where I draw the line.
In theory, if you pay for the game there, you can download the installed which is DRM free, and without playing it you could refund it, and GOG Galaxy wouldn't count any played hours. Although you'd need a pretty good internet connection to download that beefy installer, it's not a small game.