this post was submitted on 23 Aug 2025
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Proton

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Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.

Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.

Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.

Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.

Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.

Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.

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Update 2: After excruciating 20 hours or so I finally managed to download all my photos. I cancelled my subscription, shut down my account and wish you guys all the best!

Update: I assume Safari puts tabs in sleep mode after it doesn't detect activity. As long as I keep my screen unlocked and use Firefox, I can download files. Although, they're very slow since there is not an actual export option. In my opinion, Drive needs a lot of work and Proton needs to make it easier to export out of all their apps!

Sorry, I have to vent right now. I am really sad that I will probably lose my pictures of 2024. I have a Proton Drive subscription, but it's been giving me a lot synchronization problems. I won't go into detail on them, because I have already spent so much time with Support to find a solution. There just isn't any and it's unclear they will ever fix it.

So I decided to cancel my subscription on Proton Drive at least. Turns out it is practically impossible to download my media from Proton Drive. This is my sixth attempt downloading media and it keeps getting canceled close to the end. There is no other export option than to manually select media, download them through the browser and pray that it will finish.

I tried with 500 items, as support recommended me. It didn't work. So I worked my way down to 400, now to 300 and it keeps failing. I don't know how to get my pictures away from this terrible Drive app. It's not doable to work in very small batches. I don't have this time on hand and Proton can't offer any solution either. I cannot even downgrade my subscription if it's using up more than the 15GB storage that they offer.

After I find a way to export all my media, I will close down my Proton account. This is not the way of doing business. In the best I managed to easily download all my media from Google Photos and iCloud. I regret leaving iCloud and at this point, just invest the money in self-hosting solution.

Never Proton Again

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[–] BingBong@sh.itjust.works 4 points 3 days ago

Holy shit. I've been ignoring Drive because of the poor sync options. Definitely looking into this. Otherwise its just deadweight on my subscription