Canada

During the transition to full resumption of service, the airline expected that some flights would still be cancelled. Rousseau said the airline would offer options to customers in such a scenario, including a full refund, a credit for future travel and, if space allowed, rebooking on other airlines.

Don't they legally have to book customers on the next immediately available flight, even with other airlines, even if it costs more? Unless, of course, a customer takes a refund or other remedy... Which is exactly why he said this. They are still scum. But I'm happy the union got them to cave.