this post was submitted on 05 Aug 2025
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United had the standing record for denied claims until their CEO was murdered for denying claims. In the wake of that, they started paying out more, but have slowly shifted back to denying more and more.
I know they did, my experience was pre-ceo incident. My experience has been so good with them compared to the the other policies I've had in the last 7 or so years, I honestly had no idea about their reputation until the incident.
I realize my experience is likely an outlier. I was completely shocked when I found out about their reputation.
It makes me kind of wonder if perhaps there is a positive bias towards me due to my race and age or something (which would be a nefariously awful thing I wouldnt put past acompany like that), but I would imagine my preexisting conditions would be a negative. I don't know, I just know that I definitely considered myself very lucky after hearing about how shit they are.