cross-posted from: https://poptalk.scrubbles.tech/post/2333639
I was just forwarded this someone in my household who watches our server. That's it folks. I've been a hold out for a long time, but this is honestly it.
They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.
I'll say it. As of today, I say Plex is dead. Luckily I've been setting up Jellyfin, I guess it's time to make it production ready.
Edit: I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.
And for the thousandth person who wants to say the same things to me:
- YES I know I'm unaffected as a Plex Pass owner.
- My users were immediately angry at it, which made me angry. Our users don't understand what plex pass is, and they shouldn't have to, that's why I had it. The fact that they were pinged even though it should have kept working is horribly sloppy
- Plex is still removing functionality. I don't care that "People should pay their fair share". If Plex wants to put every new feature behind a paywall, that's completely okay. They are removing functionality.
- "But they have cloud costs". Remote streaming is negligible to them. It's a dynamic DNS service. Plex client logs in, asks where server is, plex cloud responds with the IP and port of where server is located. That's it.
- "Good luck finding another remote streaming" - Again, Plex just opens up an IP and port. Jellyfin also just opens up an IP and port (Hold on jellyfin folks I know, security, that's a separate conversation). All "remote streaming" is is their dynamic dns. Literal pennies to them. Know what actually is costing them money? Hosting all of that ad-supported "free" content that they're probably losing money on.
In short, I don't care how you justify it. Plex is doing something shitty. They're removing functionality that has been free for years. I'm not responding to any more of your comments repeating the same arguments over and over.

That isn't true. A Plex pass from the server owner will cover access for all users
What do you want me to say? I hold a plex pass. I'm the server owner. My users are receiving that email.
Yes, they're being advertised to. In theory this is because they might be clients for non-Pass servers in addition to yours. In practice, Plex could easily verify Plex client accounts that don't run a server or have access to non-Pass servers and skip sending this marketing email to those accounts. What they're doing is trying to convince your users they need to pay a sub fee (even though they don't), because it's free money in Plex's pocket if the users do click the thing and say "welp, still cheaper than netflix"
Any users of your plex-pass verified server do not need to pay anything to keep streaming it. You had to pay a lot more for the lifetime or subscription to enable it, but by doing so any users you share with don't need to pay a dime. You reading this press release and seeing your users get emails and assuming that your users now need to pay for something isn't you being stupid, it's the intended result of their deliberately confusing messaging. One user shrugging and saying "guess it's $7/mo now" is free money for the company.
Their email and even their “Plex: Free vs Paid” page is confusing. However, the “Requirements for Remote Playback of Personal Media“ is more clear.
Yes, that is correct. It's because the people that read the email only, or read the email and click one (1) link, are likely to be less familiar with Plex as a platform than the server owner. Plex the company would very much like people to pay them $7 a month forever for literally nothing.