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MS restaurant excludes LGBTQ couples from promotion, drops MAGA discount, issues apology
(www.clarionledger.com)
this post was submitted on 27 Mar 2025
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politics
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I guarantee they are infuriated that they had to pretend to be sorry because of blowback.
Behind the scenes, it's probably all, "fucking snowflakes" bullshit.
Reading through their reviews they seem to have some serious problems with customer service regularly. Most views say the food was great all the negative reviews say they got yelled at by the staff, who are mostly family of the chef/owner about something they didn't except, they yelled at a group that wanted to order from outside because they had a dog with them, yelled at a man who asked to use the restroom, yelled at a family for going to the restroom before ordering after being seated, they had small kids, yelled at someone for asking who the current owner was, in it seems like they do OK food, but really don't care for customers all that much.
I’ve worked at a couple of Mom & Pop places in the south during my youth, and generally they were terrible with money, racist, and tried avoiding taxes any way they could.
Small sample size with a sprinkle of confirmation bias on my end, but there are usually signs.
Always need help? Discount on cash purchases? Making the customer pay the credit card transaction fee?
There are many others, but those are generally the biggest ones where management is just interested in customer sympathy and the bottom line.